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Making your home more comfortable just got easier

myVAILLANT is more than just an app. It’s a smart home heating ecosystem, that gives you more flexibility and control, making your home even more comfortable.
People sat at dinner table checking energy information on their smart phone

The myVAILLANT app

Have the ability to manage your heating effortlessly, set routines for optimum comfort and keep energy costs under control, all by using the myVAILLANT app. Taking comfort to a new level, the myVAILLANT app for homeowners makes controlling Vaillant appliances smarter, faster, more intuitive and more technologically advanced than ever before. Plus, offer additional peace of mind with the help of Vaillant’s Smart Home Subscriptions.

three mobile phones

Smart heating

Have full control of your appliance at your fingertips. Anytime, anywhere.

With the use of the myVAILLANT connect and a selected range of heating controls, myVAILLANT smart home integration allows you to conveniently adjust the temperature of your home through simple voice commands with Amazon Alexa and Apple HomeKit (only for single heating zone systems).

Features and benefits

  • Smart heating

    Full control of your heat pump or boiler at your fingertips. Anytime, anywhere.

  • Smart home integration

    myVAILLANT allows users to conveniently adjust the temperature through simple voice commands with Amazon Alexa and Apple HomeKit*.

  • Increased comfort

    Always at exactly the right temperature: turn your heating or hot water on when you’re travelling home, and the perfect climate will welcome you home.

  • Higher reliability

    Faster service, less downtime, more peace of mind for you and your loved ones: in the world of myVAILLANT, everything is connected.

  • Fit for the future

    Smart ecosystem that constantly improves and expands. Frequent updates will add more useful functions and smart ideas.

  • Lower consumption

    myVAILLANT can save energy when you’re away and track your usage when you’re home so you can be efficient in your heating habits.

For the latest myVAILLANT app updates, click here.

Be smart when controlling your heating by downloading the myVAILLANT app

Download for iOS Download for Android

FAQs

  • Where can I set my password and what are the password requirements for the myVAILLANT app?

    A password for the myVAILLANT app must be at least 8 characters long and contain at least 1 of each: an upper-case letter, lower-case letter, numerical digit and a special character. The password will be set as part of creating your myVAILLANT account.

  • How can I send feedback, ask questions, or report concerns from within the myVAILLANT app?

    If you would like to submit any query, security concern or feedback, please use the ‘send feedback’ function in the app. To access the ‘send feedback’ function, select the settings in the bottom left of the app screen and you will see ‘send feedback’. Once your message has been raised, our app support team will reply and update you by email. Replies will be sent to the email address used to set up the myVAILLANT account.

  • How many users can be connected to my home?

    Each home will have 1 admin user and up to 9 other users.

  • Can I be a main user to more than one home?

    Yes. For example, you could be the main user to 2 homes and an ‘other user’ to another 3.

  • How many homes can I connect to?

    A maximum of 5.

  • How long does the invitation code last for a new user?

    24 hours. If this expires, the admin can send another invite.

  • Can any user add another user to the home?

    Only the admin may add or remove another user.

  • What can a user do once they have been given access?

    Other users have full control over the heating system but cannot add new hardware (e.g. they would not be able to add a VR 52 signal repeater).

  • Can a user remove themselves from a home?

    Yes, unless they are the admin. The only way an admin is removed is if they delete the account, the gateway will then need to be onboarded again.

  • How can I receive support?

    Using the ‘Customer support’ section of the app will allow you to submit a ticket to our app support team who will reply by email.

† Only available with Vaillant boilers. Compatability with heat pumps coming soon.
*myVAILLANT connect and smart home subscriptions are only compatible with Vaillant heat pump and boiler ranges from 2006 onwards.
To access smart home subscriptions, myVAILLANT connect gateway must be installed and subscription services activated.
**Only works with post 2006 eBUS appliances. Please check the compatibility with your installer.

Read more

  1. SMART HOME

    What is a smart thermostat and are they worth it?

    Read here
  2. HEATING CONTROLS

    Choosing the best heating control for you and your home

    Read here
  3. SMART HOMES

    Vaillant's free Smart Home Subscriptions

    Read here